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8 Ways to Fix Guided Access Not Working on your iPhone

Guided Access isn't working? Don't worry! This comprehensive guide contains 8 quick fixes that will help your iPhone to fix the problem and get back
Guided Access Not Working

Guided Access on iPhone

Guided Access is a great iOS feature for parents, educators, and anyone who wants to control app usage. Guided Access keeps the iPhone in a single app, and allows you to control which feature area is available. Simply this feature lets you lock your iPhone or iPad into a single app and disable specific features like the Home button, volume, or keyboard. But what happens when Guided Access isn't working? Don't worry! This comprehensive guide contains 8 quick fixes that will help your iPhone to diagnose the problem and get you back in control.

Guided Access Not Working?

Diagnosing the main reasons behind a malfunctioning Guided Access can be tricky. Here are some common reasons which we discuss right below.

Common reasons why Guided Access is not working on your iPhone

If your Guided Access is not working on your iPhone, Here are the most common reasons behind this issue;
  1. Incorrect Settings
  2. Software Glitches.
  3. Hardware Issues.

#1) Incorrect Settings

Guided Access needs to be enabled first and configured for the specific app and limitations you want.

#2) Software glitches

Minor bugs or software updates can sometimes disrupt Guided Access functionality.

#3) Hardware issues

While rare, hardware button malfunctions or display problems can affect Guided Access activation.

Now you've got all the common reasons behind the issue? now you have to identify the problem.

Identifying the Problem

  • Guided Access won't activate: The triple-click shortcut isn't triggering Guided Access mode.
  • Guided Access malfunctions: You're stuck in Guided Access or certain features (like touch) aren't disabled as expected.
  • Apps incompatible with Guided Access: Some apps have restrictions that prevent Guided Access from working fully.

Fix It Now! Solutions for Common Guided Access Issues

Here are the 8 different ways to fix Guided Access Not Working on your iPhone (Tested & Working);
  • Fix No.1: Double-check your settings
  • Fix No.2: Restart your device.
  • Fix No.3: Update your iOS Software.
  • Fix No.4: Reset Guided Access.
  • Fix No.5: Force restart your Device
  • Fix No.6: Check for app compatibility
  • Fix No.7: Consider accessibility shortcuts.
  • Fix No.8: Reset all settings (last resort).

#1) Fix No.1: Double-check your settings

  • Go to Settings > Accessibility > Guided Access.
  • Ensure "Guided Access" is toggled on.
  • Tap "Passcode Settings" and set a passcode (required to exit Guided Access).
  • Under "Time Limit," choose "Always" or a specific duration.
  • Scroll down and select the app you want to use with Guided Access.
  • Tap "Touch" and toggle off any features you want to disable (Home button, volume, etc.).

#2) Fix No.2: Restart your device.

A simple restart can often resolve software glitches. Hold the power button and volume down button until the Apple logo appears.

#3) Fix No.3: Update your iOS Software.

Outdated software can cause compatibility issues. Head to Settings > General > Software Update and install any available updates.

#4) Fix No.4: Reset Guided Access.

  • Go to Settings > Accessibility > Guided Access.
  • Toggle off Guided Access.
  • Wait a few seconds, then toggle it back on.

#5) Fix No.5: Force restart your Device

For a more thorough restart, follow these steps:
  1. iPhone 8 or earlier: Press and hold the Home and Power buttons simultaneously until the Apple logo appears.
  2. iPhone X, 11, or 12: Press and hold the volume up button, then the volume down button. Finally, press and hold the side button until the Apple logo appears.
  3. iPhone 13 or later: Press and hold the volume up button and side button until the Apple logo appears.

#6) Fix No.6: Check for app compatibility

Some apps, like FaceTime or banking apps, may have built-in restrictions that prevent full Guided Access functionality. Try using Guided Access with a different app to see if the issue persists.

#7) Fix No.7: Consider accessibility shortcuts.

If the triple-click activation isn't working, enable the "Accessibility Shortcut" in Guided Access settings. This allows you to activate and exit Guided Access from the Control Center.

#8) Fix No.8: Reset all settings (last resort).

This option resets all your device settings, including wallpapers, ringtones, and app settings. Back up your data before proceeding:
  • Go to Settings > General > Transfer or Reset iPhone.
  • Tap "Reset" and then "Reset All Settings."

Additional Tips

  • - Always ensure that your device has enough storage space. Insufficient storage space can cause various software issues, including problems with Guided Access.
  • - Keep your device's operating system up to date. Software updates often include bug fixes and performance improvements that may address Guided Access-related issues.
  • - Avoid using third-party apps that modify or interfere with Guided Access. Such apps may cause conflicts and prevent the feature from working properly.
  • - If you're using Guided Access in a public setting, be mindful of your surroundings and keep your device secure. Guided Access can prevent unauthorized access to your device, but it's still important to take precautions to protect your privacy and data.

By following these steps and troubleshooting tips, you'll be back to using Guided Access like a pro in no time. Remember, patience and a bit of technical know-how are all you need to overcome any Guided Access Issues.
Gnaneshwar Gaddam is a tech enthusiast and product management professional who is passionate about gadgets. He’s dedicated to helping users navigate the latest technology with clear guides and trusted product recommendations, empowering readers to make informed decisions for a better tech experience.